Help centre
Frequently asked questions
The questions instructors and schools ask us most, answered in one place.
Is YourADI just for car driving instructors?
No. YourADI is built for every Irish ADI — car, motorbike, bus, truck and specialist categories including ESDS. EDT (the 12-lesson car syllabus) and IBT (the motorbike syllabus) come pre-built. Any other category can build its own training programme on the platform.
How do payments actually work?
Every lesson is paid for upfront via Stripe when the student books. Funds land in your connected Stripe account on Stripe's usual payout schedule. YourADI takes no cut of the lesson price. Our €1.00 YourADI platform fee is added on top of the lesson price and paid by the student — that's how we keep YourADI free for instructors. Stripe's own card-processing fees apply to every transaction (standard EU/Irish rates) and are deducted by Stripe before the payout reaches your bank.
What happens when a student cancels?
You set the cancellation window (for example, 24 hours). Inside the window, students are directed to contact you — no surprise self-service refunds. Outside the window, the platform refunds them automatically or restores a bundle credit.
Do I need a mobile app?
No. YourADI is mobile-optimised web — it works on any phone browser. Manage bookings, notes and messages between lessons without an app install or app-store updates.
I run a driving school with several instructors. How does billing work?
There's no subscription or per-instructor fee, for solo instructors or schools. Add or remove instructors in a click as your business grows. All bookings go through one Stripe account for the school, which simplifies payroll, tax and reconciliation. The €1 YourADI platform fee applies per student booking, regardless of how many instructors are in the school.
What happens to a student's records if an instructor leaves?
For schools, all student records, appointments, lesson notes and progress stay with the school — not with the departing instructor. You deactivate their account, reassign their students, and the history is intact.
How do you make money if YourADI is free for instructors?
A €1 YourADI platform fee added on top of the lesson price on every paid booking, paid by the student at checkout. This allows us to keep the platform running for free. There is no upgrade tier, no "Pro" plan, and no trial timer. It's free forever!
Is there a free trial?
There's no trial — YourADI is free for instructors, full stop. Sign up, add your availability, publish your storefront and start taking bookings the same afternoon. No card required.